Services
Contents Restoration in Calgary
After a fire, flood or smoke loss, your belongings need as much care as the building. Our Calgary contents restoration team packs out, inventories, cleans and stores what can be saved, then brings it home once repairs are done.
Restoring Memories – Expert Contents Restoration.
We understand that your belongings are more than just things. That’s why DKI Calgary offers content restoration services that include contents cleaning, restoration, and inventory management. Our state-of-the-art equipment not only cleans, it also can deodorize and kill any bacteria that might have accumulated on your belongings.
DKI Calgary can also restore a high percentage of electronics using specialized equipment. Our mobile units also allows us to clean industrial equipment, both mechanical and electronic, right on site. This means no matter how big or small the item is, we can restore it.
Restoring your belongings not only saves you from spending a lot of money to replace them, but it also makes a significant impact on the environment by reducing the amount of materials sent to landfills. Our services also use eco-friendly products, so saving your contents doesn’t negatively impact your environment.
Contents we can restore include:
Clothing
Artwork
Leather goods (including purses, belts, luggage, etc.)
Shoes
Industrial Goods
Documents and photographs (including books, passports, certificates, etc.)
Sports Goods
Electronics (including computers, televisions, appliances, etc.)
Machinery
Furniture
Available 24/7 Every Single Day
Calgary Contents Restoration After Fire, Smoke and Water Damage
In Calgary, contents restoration usually follows a kitchen or furnace fire, a basement flood, or smoke that drifts in from a neighbouring unit or a summer wildfire. Each one affects belongings differently. Soot is acidic and keeps working on fabrics, metals and electronics for days, while the water used to fight a fire soaks the rooms below. Pairing contents work with fire damage restoration in Calgary lets cleaning start while the structure is made safe.
Water is the other common cause. Calgary basements hold much of what a family owns, from storage boxes and spare furniture to holiday décor, hockey bags and paperwork. When a sewer backup or spring seepage reaches that space, speed matters, because porous items sitting in contaminated water quickly become unsalvageable. We sort and remove contents while our water damage restoration in Calgary crew extracts water and starts drying.
Some losses build up slowly instead. Rooms that have held smoke odour for months, or a home where possessions have piled up over years, need patient sorting before anything can be cleaned. During hoarding cleanup in Calgary, our team sets aside keepsakes, documents and valuables as they are found, so important items are protected rather than discarded with everything else.
Contents we pack out, clean and restore for Calgary homes and businesses:
Clothing, bedding and drapes holding smoke odour or water stains
Upholstered and solid wood furniture from flooded or smoky rooms
Computers, TVs and small appliances exposed to soot or moisture
Family photos, important papers and books, sorted and protected first
Dishes, kitchenware and décor coated in fine soot
How a Contents Pack-Out Works, From Inventory to Pack-Back
A pack-out moves your belongings out of harm’s way so crews can clean, dry and repair the house. It also creates the record your insurer relies on for the contents part of your claim. Before anything leaves, we photograph and list it room by room, then sort items into three groups: restore, clean only, or not salvageable.
What happens to your belongings, step by step:
Each room photographed and every item listed before anything is moved
Belongings packed, labelled and moved out so repairs can begin
Items cleaned and deodorized with methods matched to each material
Restored items inventoried and stored until your home is ready
Pack-back: belongings returned to their rooms once rebuilding is finished
Your inventory records each item’s condition and whether it was restored or written off, giving your adjuster a clear basis for the claim. Our team includes members with IICRC Master Textile certification, and our guide to filing a property insurance claim after a disaster explains what to gather.
Related Services & Guides
Contents restoration rarely happens on its own. The loss that damaged your belongings usually also needs drying, smoke cleaning or a rebuild, and one project manager coordinates all of it under the same claim. The services and guides below explain each stage, from emergency cleanup after fire and water damage to deciding which belongings are worth restoring.
Frequently Asked Questions – Contents Restoration in Calgary
What is included in contents restoration services?
Contents restoration covers what is inside a building rather than the building itself: furniture, clothing, electronics, documents, artwork and equipment. A typical job includes a room-by-room inventory, packing and moving items out, cleaning and deodorizing what can be saved, storing it during repairs and returning it afterward. Anything that cannot be restored is photographed and listed for your insurance claim instead of simply going to the landfill.
Does home insurance cover contents cleaning and restoration?
Many home policies in Alberta include contents coverage, and cleaning or restoring belongings is often part of a fire, smoke or water claim. Limits, deductibles and exclusions depend on your policy and on what caused the damage, so check with your insurer before work begins. We send inventories, photos and restoration notes to your adjuster. Our guide to what property damage insurance covers in Calgary is a useful starting point.
Which belongings can be restored, and which usually can’t?
Hard, non-porous items such as glass, metal, ceramics and solid wood usually clean well. Many fabrics, leather goods and pieces of art can also be restored when work starts quickly. Mattresses, upholstered foam, particleboard furniture, and food or medicine exposed to contaminated water are usually discarded. The water category and how long items stayed wet often decide the rest. See our guide on what to throw out vs. save after a basement flood.
Can smoke-damaged clothing, furniture and electronics be saved?
Often, yes. Washable fabrics, hard furniture and many electronics respond well when cleaning starts soon after the fire, before acidic soot has time to stain or corrode. Do not switch on a television, computer or appliance that has been coated in soot or soaked, because powering it up can cause a short circuit. Items charred or melted by heat are usually written off. Our smoke damage and odour removal crew treats the house at the same time.
What should I do with wet photos and important documents?
Handle them gently and do not pull apart photos or pages that are stuck together. Move them somewhere cool and dry. If they cannot be dried within a day or two, sealing them in plastic bags and freezing them can slow mould growth and ink bleeding until they are treated. Papers soaked by sewage need extra caution, so wear gloves. Point out passports, certificates and irreplaceable photos to your project manager on the first visit.
How long does contents restoration take, and where are my belongings kept?
The cleaning itself is rarely what sets the timeline. Belongings usually stay packed out until your home has been dried and repaired, so the overall schedule follows the rebuild: shorter after a contained leak, longer after a fire that needs reconstruction. In the meantime your items are inventoried and stored, then brought back room by room in a planned pack-back. Your project manager keeps you updated on both the contents and the repairs.
DKI Calgary Offers Premier Property Restoration Services Across Calgary and Southern Alberta
At DKI Calgary, formerly known as Rocky Cross Construction, we know that dealing with property damage is overwhelming—that’s why our franchisees are ready to respond 24/7, every day of the year. With over 30 years of industry experience and IICRC-certified experts, we bring the knowledge, speed, and care needed to restore your home or business efficiently. From the moment you call, a dedicated Project Manager will guide you through the process, keeping you informed every step of the way. Our team is committed to delivering high-quality results while providing the compassion and support you need to get back on your feet as quickly as possible. We're here for all homeowners across Calgary and Southern Alberta.
Quick Mobilization
24/7 emergency restoration and board-up services available 365 days a year.
Expertise
Fully trained and certified IICRC staff and more than 30 years of industry experience.
Strong Communication
A project Manager assigned to your claim from start to finish, updating you throughout the process.
Quality Assurance
Making sure you are happy with the final result of the work done and standing behind the work we do.
Compassionate Team
We understand how hard the situation is and our team will do what we can to get you back to normal sooner.
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