Services
Commercial Restoration Services in Calgary
When a fire, flood or burst pipe shuts down part of your building, downtime matters as much as the damage. DKI Calgary provides commercial restoration services across Calgary with 24/7 response, one project manager and work planned around your tenants, staff and customers.
Commercial Services
Specialized preparation, equipment, and training are imperative for commercial restoration contractors dealing with large losses. At DKI – RCCN, our team is fully equipped to manage catastrophic damage in commercial, industrial, and multi-unit residential properties. We understand the unique concerns of property owners facing significant losses and provide comprehensive emergency and restoration services tailored to their needs.
For years, DKI – RCCN’s Large Loss Team has been at the forefront, delivering extensive support to a diverse range of commercial clients, including Commercial Properties, Property Management buildings, Retail, Restaurants, Hospitality, Healthcare, Municipal and Public Entities, and more. During critical times, such as the 2013 flood in Calgary and the 2016 Fort McMurray fires, our team has effectively restored businesses, ensuring a swift return to normal operations for our commercial clients.
Single Point Contact
At DKI Calgary an experienced Project Manager from our team oversees every phase, from initial design to project completion, and wields full decision-making authority.
Collaborative Teamwork
Restoration and construction activities can progress simultaneously when required, facilitating a quicker return to your facility.
On-going Communications
We maintain weekly meetings, daily email exchanges, and phone conversations to promptly address any issues that may arise.
Available 24/7 Every Single Day
Commercial Property Restoration for Calgary Businesses and Buildings
As a commercial restoration company based in northeast Calgary, we work in offices downtown and in the Beltline, strip malls, restaurants, warehouses and industrial shops across the city and surrounding area. Each building type brings its own risks: sprinkler lines that freeze in an unheated bay during a cold snap, grease fires in commercial kitchens, or roof membranes and rooftop units damaged by hail. Larger water losses follow the same IICRC drying standards as our water damage restoration in Calgary, scaled to the building.
Many commercial losses happen in buildings that have to stay open. In clinics, care facilities, schools and occupied offices, we isolate work areas with sealed containment and negative air pressure so dust and odours stay out of the spaces people are using, and we follow infection control risk assessment (ICRA) practices where a facility requires them. Members of our team have completed healthcare construction training through C.H.E.S., the Canadian Healthcare Engineering Society.
Multi-family and rental buildings add another layer: residents to notify, units to access, and owners, boards and commercial adjusters who all need the same facts. We agree on scope and approvals early so decisions do not stall while damage spreads, and we keep one schedule that everyone works from. Landlords and condo boards can read more about our restoration for property managers in Calgary.
Commercial properties we restore across Calgary and area:
Offices, medical clinics and professional buildings
Retail stores, strip malls and restaurants
Warehouses, shops and industrial facilities
Apartment buildings, condominiums and other multi-family properties
Schools, healthcare facilities and public buildings
Keeping Your Business Running During Commercial Restoration
Business interruption can cost more than the physical repairs, so the first conversation is about operations, not drywall. We ask what has to stay open, which areas can close and when crews can work without disrupting tenants or customers. The job is then phased floor by floor or zone by zone, with evening, overnight or weekend shifts scheduled where the building and the work allow.
How we plan and run a commercial restoration:
Site assessed, hazards controlled and the loss stabilized on the first visit
Containment built to separate work zones from occupied space
Phased schedule agreed with owners, managers and the commercial adjuster
Drying, cleaning and repairs sequenced by zone so open areas keep operating
Progress updates and photos shared with every stakeholder
Estimates are prepared in Xactimate, the estimating platform used widely across the insurance industry, which helps commercial adjusters review scope quickly. Our project managers hold IICRC WRT and FSRT certifications, and a dedicated Health & Safety officer keeps our COR safety requirements in place on every site.
Related Services & Guides
Commercial losses often involve more than one service at once. A flooded office may need contents and equipment restoration as well as drying, and a major fire may call in our large loss team. The services and guides below cover emergency planning for businesses, large and complex losses, property management support and our overall approach to commercial work.
Frequently Asked Questions – Commercial Restoration in Calgary
What does a commercial restoration company do?
A commercial restoration company responds to damage in businesses and income properties and manages the recovery from start to finish: emergency mitigation, water extraction and drying, fire and smoke cleaning, contents and equipment restoration, and the rebuild. Compared with residential work, there are more stakeholders, tighter schedules and occupied space to protect. Our article on commercial property restoration in Calgary explains our approach in more detail.
Can my business stay open during restoration?
Often, at least in part. With containment, negative air and a phased schedule, many offices, stores and clinics keep unaffected areas open while damaged sections are dried and repaired. Loud demolition can often be booked outside business hours. Whether it is safe to stay open depends on the type of damage, air quality and access to the space, and we review that with you on the first site visit.
Does commercial insurance cover business interruption after a flood or fire?
Some commercial policies include business interruption coverage, which can help with lost income and extra expenses during recovery, but it is not automatic and terms vary from policy to policy. Your broker or insurer can confirm what applies to your business. What we can do is keep the restoration timeline as short as practical and document the scope, dates and progress clearly, which your adjuster may need when reviewing that part of the claim.
How fast can you respond to commercial water damage in Calgary?
Our emergency line, 1-888-272-9543, is answered 24/7, and on most Calgary calls our crew is on site in under 90 minutes. The first priorities are stopping the source and protecting lower floors, stock and equipment from spreading water. Businesses enrolled in our Emergency Response Program for Calgary businesses have an emergency response agreement and plan in place before anything happens, which helps the first hours run more smoothly.
When does a commercial loss become a large loss?
A loss is usually treated as large or complex when it needs a dedicated project team, heavy drying equipment or temporary services such as power, heat and fencing, or when it affects several tenants, units or floors at once. Those jobs need on-site supervision and more detailed reporting for owners and insurers. For losses of that size, our large loss and complex commercial restoration team takes the lead.
Can you restore business equipment, inventory and records?
Often, yes. Machinery, electronics, stock and files can frequently be cleaned and restored rather than replaced, which may shorten the time your business is without them. Mobile units let us clean mechanical and electronic equipment on site when moving it is impractical, and everything we handle is inventoried for the claim. Learn more about our contents restoration services in Calgary.
DKI Calgary Offers Premier Property Restoration Services Across Calgary and Southern Alberta
At DKI Calgary, formerly known as Rocky Cross Construction, we know that dealing with property damage is overwhelming—that’s why our franchisees are ready to respond 24/7, every day of the year. With over 30 years of industry experience and IICRC-certified experts, we bring the knowledge, speed, and care needed to restore your home or business efficiently. From the moment you call, a dedicated Project Manager will guide you through the process, keeping you informed every step of the way. Our team is committed to delivering high-quality results while providing the compassion and support you need to get back on your feet as quickly as possible. We're here for all homeowners across Calgary and Southern Alberta.
Quick Mobilization
24/7 emergency restoration and board-up services available 365 days a year.
Expertise
Fully trained and certified IICRC staff and more than 30 years of industry experience.
Strong Communication
A project Manager assigned to your claim from start to finish, updating you throughout the process.
Quality Assurance
Making sure you are happy with the final result of the work done and standing behind the work we do.
Compassionate Team
We understand how hard the situation is and our team will do what we can to get you back to normal sooner.
Have An Emergency?
Call Us Right Away
24/7 Emergency Line
1-888-272-9543