Our Team & Certifications
The people who answer your call and manage your restoration hold IICRC certifications in water, fire, mould and trauma work, along with asbestos, healthcare construction and estimating credentials. Here is a summary of who they are and what they are trained to do.
IICRC-Certified Restoration Professionals in Calgary
Restoration is skilled work. Drying a basement properly, removing mould without spreading it and cleaning up after a trauma scene all depend on training, not guesswork. That is why DKI Calgary makes continuing education a priority, and why our project managers hold certifications from the IICRC, the certification body for the inspection, cleaning and restoration industry.
Our team brings field experience as well as certificates. Our President & CEO started his career as an insurance adjuster, several project managers worked their way up from technician, and others came to restoration after years as general contractors, home builders and carpenters. You can read their full stories on our About DKI Calgary page.
Certifications held across our team:
IICRC WRT, FSRT, AMRT and TCST technician certifications
IICRC Master certifications in Water, Fire & Smoke and Textile
IICRC Applied Structural Drying, Odor Control and Health & Safety
Mold inspection, asbestos abatement and asbestos remediation
Methamphetamine and fentanyl decontamination
HAAG certification for roofing claims
Level 3 Xactimate mastery certification
C.H.E.S. Canadian Healthcare Construction Course
The Standards and Safety Programs Behind Our Work
IICRC certifications are built on published industry standards. S500 sets out how water damage is categorized, dried and verified, S520 covers mould remediation, S700 covers fire and smoke damage, and S540 covers trauma and crime scene cleanup. Because our certifications are built on these standards, the work on your property follows a recognized method that your insurer and adjuster can review.
Safety rules matter just as much. Asbestos work in Alberta is governed by Part 4 of the Alberta OHS Code, and our project managers include people certified in asbestos abatement and remediation for our asbestos testing and abatement work. Our dedicated Health & Safety officer runs risk assessments and makes sure our COR (Certificate of Recognition) requirements are met, and one of our project managers maintains Leadership for Safety Excellence training through the Alberta Construction Safety Association.
Standards and programs our work follows:
IICRC S500 for water damage restoration
IICRC S520 for mould remediation
IICRC S700 for fire and smoke damage restoration
IICRC S540 for trauma and crime scene cleanup
Alberta OHS Code Part 4 for asbestos work
COR (Certificate of Recognition) safety program
Meet the Team
Our project managers, estimators and specialists hold the certifications below. Read their full bios on our About page.
Lory Perizzolo
President & CEO
Lory has over 25 years of insurance claims and restoration experience, starting as a telephone and field adjuster before moving into regional and national senior management roles with insurance companies. He joined DKI Canada in 2016, served five years as COO and became President & CEO in June 2024.
Dwayne Harpell
Project Manager
One of the company’s original staff, Dwayne has spent his career in water damage and disaster restoration and holds numerous IICRC training certifications. He has also completed the Canadian Healthcare Construction Course with C.H.E.S. (Canadian Healthcare Engineering Society).
Riley Haugen
Project Manager
Born and raised in Calgary, Riley worked in construction from 2010 and joined DKI Calgary in 2019, moving from assistant to technician to project manager. He holds IICRC WRT, FSRT, AMRT and TCST certifications, plus certifications in methamphetamine and fentanyl decontamination and asbestos remediation.
Cameron Wight
Project Manager
Cam has over 30 years in construction, including a decade in restoration, and is a certified home inspector who spent 12 years building custom homes. He holds certifications in mold inspection and asbestos abatement, as well as his IICRC WRT.
Werner Atkinson
Project Manager
Around the restoration industry since 2006, Werner began his career in 2017 and has worked as a water technician, abatement technician, trauma technician and estimator. Since becoming a project manager in 2021, he has led numerous large commercial and residential fire and water loss projects.
Juan Rojas
Project Manager
Juan Camilo has six years of hands-on experience in the restoration industry and holds IICRC Master certifications in Water, Fire & Smoke and Textile restoration. He also holds a college diploma in Health Information Management.
Raymond Okolo
Senior Project Manager, Property Management
Ray has over a decade in disaster recovery and restoration, rising from lead technician through emergency mitigation, construction coordination and project management roles. He is IICRC certified in Odor Control, Water Damage Restoration, Fire & Smoke Restoration, Applied Microbial Remediation and Health & Safety.
Adam Bell
Senior Project Manager, Commercial & Complex Restorations
Adam has worked in construction since 1999 and became a general contractor with his own company in 2009, with projects ranging from custom and multi-family homes to strip malls, office fit-ups, schools, hospitals and warehouses. He began in restoration in 2018 and has managed commercial and complex claims since 2021.
Juan Garcia
Project Manager, Commercial & Complex Restorations
In the industry since 2009, Juan is a drywaller by trade who spent four years as a site supervisor in a large loss division before becoming a project manager at the end of 2023. He holds IICRC WRT and FSRT and maintains WHMIS and Leadership for Safety Excellence (LSE) through the Alberta Construction Safety Association.
Colin Mcmullen
Project Manager, Commercial & Complex Restorations
Colin has over 10 years in restoration, rising from technician to emergency supervisor and first responder before becoming a project manager on the Fast-Track Claims Team in 2021. He holds IICRC credentials with Master distinction in Water, Fire & Smoke, Textile Cleaner and Applied Structural Drying.
Lee Murray
Director of Operations
Lee moved to Calgary in 2013 to help with the flood restoration work and joined the company in 2018, working in production coordination, quality control and production management. He has completed industry courses through the IICRC and C.H.E.S. and leads our project managers, administrative and emergency staff.
Rick Vaisman
Health & Safety Officer
Rick is our resident health and safety expert, responsible for risk assessments, critical task application, site safety processes and making sure our COR requirements are met.
Krystal Molnar
Estimator & Quality Assurance Officer
In the restoration industry since 2009 and with our team since 2015, Krystal holds a Level 3 Xactimate mastery certification. She oversees estimating and compliance requirements, client performance goals, file integrity and quality.
Frequently Asked Questions – Our Team & Certifications
Are your technicians IICRC certified?
Yes. DKI Calgary has IICRC-certified staff, and our project managers hold certifications such as WRT for water damage, FSRT for fire and smoke, AMRT for mould and TCST for trauma and crime scene work. Several team members hold IICRC Master certifications in Water, Fire & Smoke and Textile restoration. We also teach CEC training courses for insurance and property professionals.
What is the IICRC?
The IICRC is the Institute of Inspection, Cleaning and Restoration Certification. It publishes standards for the restoration industry, including S500 for water damage and S520 for mould remediation, and certifies technicians who complete approved courses and exams. The IICRC does not run its own schools; it approves schools, instructors and continuing education courses. DKI Calgary is a long-standing member of the IICRC and the Restoration Industry Association.
Who will manage my restoration project?
A dedicated project manager is assigned to your claim from start to finish. They coordinate the crew, keep you updated, work with your insurance adjuster and keep the documentation in order. Depending on the loss, your project manager may come from our residential, property management or commercial and complex team. You can read each person’s full background on our About DKI Calgary page.
Is your team certified for asbestos removal?
Our project managers include people certified in asbestos abatement and asbestos remediation. DKI Calgary handles asbestos testing itself, sending samples to an accredited lab, and carries out inspections, abatement and removal following Part 4 of the Alberta OHS Code. If you are planning renovations in an older home, learn more about our asbestos testing and abatement in Calgary before you start.
DKI Calgary Offers Premier Property Restoration Services Across Calgary and Southern Alberta
At DKI Calgary, formerly known as Rocky Cross Construction, we know that dealing with property damage is overwhelming—that’s why our franchisees are ready to respond 24/7, every day of the year. With over 30 years of industry experience and IICRC-certified experts, we bring the knowledge, speed, and care needed to restore your home or business efficiently. From the moment you call, a dedicated Project Manager will guide you through the process, keeping you informed every step of the way. Our team is committed to delivering high-quality results while providing the compassion and support you need to get back on your feet as quickly as possible. We're here for all homeowners across Calgary and Southern Alberta.
Quick Mobilization
24/7 emergency restoration and board-up services available 365 days a year.
Expertise
Fully trained and certified IICRC staff and more than 30 years of industry experience.
Strong Communication
A project Manager assigned to your claim from start to finish, updating you throughout the process.
Quality Assurance
Making sure you are happy with the final result of the work done and standing behind the work we do.
Compassionate Team
We understand how hard the situation is and our team will do what we can to get you back to normal sooner.
Have An Emergency?
Call Us Right Away
24/7 Emergency Line
1-888-272-9543