Services

Fire & Smoke Damage Restoration in Calgary

Soot, smoke odour and firefighting water keep damaging a home for days after a fire. Our IICRC-certified team handles fire damage restoration in Calgary 24/7: we secure the property, clean smoke and soot, restore your belongings and rebuild.

From Ashes to Renewal – Expert Fire & Smoke Damage Restoration.

After a fire you can trust our experienced professionals to be on site as soon as it is safe. We will quickly assess the damage, look for any potential hazards to your health and safety, and mitigate further loss. Our team will work with you to address what is able to be recovered and what is not, and create a plan to get your restoration started.

We also specialize in smoke damage, an area that is often overlooked but can be incredibly dangerous. While it visibly leaves a mess to clean up, it can also damage the structure of your property and contents, get into your plumbing system and create a lingering odour in your soft furnishing and belongings. Using specialized technology, we not only ensure the structure of your property is safe, we get it back to pre-loss condition, working hard to ensure that you, your family, and/or employees can resume normal activities, in a safe and healthy environment, as soon as possible.

Our fire and smoke damage restoration services include:

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Property and content cleaning

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Building and content deodorization

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Thermal fogging

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Duct and HVAC cleaning

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Board-up and temporary fencing

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Site security

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Temporary heating

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Demolition

Available 24/7 Every Single Day

Fire and Smoke Damage in Calgary, Season by Season

Calgary’s long heating season keeps furnaces, fireplaces, space heaters and electrical circuits working hard from fall to spring. A furnace that misfires on ignition can cause a puff-back, sending a fine layer of soot through the ductwork and into every room without a single visible flame. Space heaters too close to bedding or curtains and overloaded extension cords are other common winter starting points. Our guide to the most common causes of house fires in Calgary covers prevention.

Wind and wildfire smoke add their own risks. Strong gusts, including chinooks, can push a small grass or backyard fire toward fences, decks and garages before anyone reaches a hose. In recent summers, wildfire smoke from British Columbia and northern Alberta has settled over the city for days, working its way into homes through windows, attic vents and furnace intakes. That smoke can leave a stale odour in carpets, drapes and insulation long after the air outside clears.

Fire damage is rarely only fire damage. Water from fire hoses soaks drywall, insulation and the floors below, and in duplexes, townhomes and condo buildings, smoke travels through shared walls, attics and ventilation into units that never saw flames. We treat each fire as three problems at once: burned materials, smoke residue and water. Our team also provides water damage restoration for the flooding that firefighting leaves behind.

Fire and smoke damage we restore across Calgary:

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Kitchen and cooking fires with grease residue on cabinets and ceilings

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Furnace puff-backs that coat rooms and ductwork in fine soot

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Electrical and space-heater fires in bedrooms, basements and garages

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Wildfire smoke odour lingering in carpets, drapes and attic insulation

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Water damage from firefighting in walls, floors and units below

Smoke Damage Restoration: What Happens After the Fire Department Leaves

The first days after a fire decide how much can be saved. Soot residue can discolour plastics, tarnish metal and etch glass if it is left to sit, and smoke odour works deeper into fabric and drywall the longer it stays. Our crew starts as soon as the fire department releases the property, securing the building and moving contents out before cleaning begins.

What our fire restoration crew does first:

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Windows boarded, roof openings tarped and the site fenced if needed

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Belongings photographed, inventoried and packed out for cleaning

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Firefighting water extracted and wet areas dried before mould can start

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Soot cleaned with methods matched to dry, wet and protein residues

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Odour treated at the source, including HVAC and duct cleaning

Fire jobs are led by project managers with IICRC FSRT certification, backed by a team member who holds IICRC Master certification in fire and smoke restoration. We document every room and item for your adjuster in Xactimate. Our guide to the fire damage restoration process explains each stage, from first walkthrough to final rebuild.

Fire & Smoke Damage Guides

After a fire, most people want to know what happens next, how long it takes and what insurance will pay for. Start with these guides from our Calgary fire restoration team.

Frequently Asked Questions – Fire & Smoke Damage Restoration in Calgary

Does home insurance cover fire and smoke damage in Calgary?

Fire is a standard covered peril on most Alberta home policies, and smoke damage from a fire in your home is usually included. What varies is the detail: limits on contents, additional living expenses while you are out of the house, and coverage for smoke from an outside source such as a wildfire. Your insurer can confirm what your policy includes, and you can also read our guide on how a property insurance claim works after a disaster.

How do you get rid of smoke smell after a house fire?

Air fresheners and fresh paint only cover smoke odour for a while. Lasting removal means cleaning soot from every surface, removing materials that cannot be cleaned, deodorizing what remains with methods such as thermal fogging, and cleaning the ductwork that carries odour from room to room. Painting smoke-stained drywall without sealing it first usually lets the smell come back. Our smoke smell removal guide covers what you can try yourself.

Can smoke-damaged furniture and clothing be saved?

Often, yes. Hard furniture, dishes and many fabrics clean well when they are handled quickly, while porous items near the heat or soaked by fire hoses may not be worth saving. We photograph, inventory and pack out your belongings, then report what was restored and what was lost to your adjuster. Our team includes an IICRC Master Textile Restorer, which helps with clothing, drapes and upholstery. Learn more about our contents restoration service.

How long does fire damage restoration take?

It depends on how far the fire and smoke spread. A contained kitchen fire with light smoke can often be cleaned and repaired in weeks, while a fire that needs structural rebuilding, permits and engineering can take months. Insurance approvals and material lead times also play a part. After the first walkthrough, your project manager gives you a working timeline and updates it as the job moves forward, so you always know what comes next.

Can I clean up smoke damage myself?

Light smoke film from a small cooking incident can sometimes be handled with the right products. Wiping heavier soot with a damp cloth or household cleaner, though, often smears it deeper into paint and fabric. Protein residue from burned food, soot inside the furnace or ductwork, and anything involving insulation are best left to trained technicians. If you plan to make a claim, talk to your insurer before cleaning so the damage is documented first.

What should I do after a house fire in Calgary?

Wait until the fire department confirms it is safe to go back in. Call your insurer to open a claim, then call a restoration company to secure the property against weather and entry. Do not turn on the furnace, lights or appliances until they have been checked. Keep receipts for hotel stays, meals and essentials, since many policies cover additional living expenses. If you need board-up right away, call 1-888-272-9543 at any hour.

DKI Calgary Offers Premier Property Restoration Services Across Calgary and Southern Alberta

At DKI Calgary, formerly known as Rocky Cross Construction, we know that dealing with property damage is overwhelming—that’s why our franchisees are ready to respond 24/7, every day of the year. With over 30 years of industry experience and IICRC-certified experts, we bring the knowledge, speed, and care needed to restore your home or business efficiently. From the moment you call, a dedicated Project Manager will guide you through the process, keeping you informed every step of the way. Our team is committed to delivering high-quality results while providing the compassion and support you need to get back on your feet as quickly as possible. We're here for all homeowners across Calgary and Southern Alberta.

Quick Mobilization

24/7 emergency restoration and board-up services available 365 days a year.

Expertise

Fully trained and certified IICRC staff and more than 30 years of industry experience.

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Strong Communication

A project Manager assigned to your claim from start to finish, updating you throughout the process.

Quality Assurance

Making sure you are happy with the final result of the work done and standing behind the work we do.

Compassionate Team

We understand how hard the situation is and our team will do what we can to get you back to normal sooner.

Have An Emergency?
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24/7 Emergency Line

1-888-272-9543