Services
Crime Scene & Trauma Cleanup in Calgary
When police release a scene, cleaning it up falls to the family or property owner. DKI Calgary provides crime scene and trauma cleanup across Calgary, 24/7. We arrive discreetly, work with care and make the space safe, so you do not have to.
Trauma Scene Cleanup After a Homicide, Suicide or Unattended Death
No one expects to make this call. It may follow a homicide or suicide, a death that went unnoticed for some time, a serious accident or injury, or an assault. Police, paramedics and the medical examiner complete their work and release the property, but cleaning is not part of their role. That leaves a family, landlord or business owner with a space that has to be made safe and no clear place to start. That is the part we take on.
We treat each scene with care for the property and for the people connected to it. Our crews work quietly and keep the area private. Photos, documents, jewellery and other personal items are set aside for the family instead of being thrown out, and we explain what needs to be removed before we remove it. If you would rather not go back inside, a project manager can walk through on your behalf and talk you through the plan by phone.
Scenes our trauma cleanup team handles:
Homicide, murder and violent crime scenes
Suicide and self-harm scenes
Unattended deaths, including odour removal
Serious accidents and injuries at home or work
Assault scenes and break-ins
How Crime Scene Cleaning Makes a Space Safe Again
Blood and other bodily fluids can carry bloodborne pathogens such as hepatitis B, hepatitis C and HIV, which is why this is not something a family member should take on. Our technicians wear full personal protective equipment, set up containment to keep the affected area separate from the rest of the property, and handle contaminated materials as regulated biohazard waste so they are disposed of properly.
Contamination often reaches further than it appears. Fluids can soak through carpet into the pad and subfloor, run under baseboards or settle into drywall. We trace it, remove what cannot be restored, then clean and disinfect every affected surface and treat odour at its source rather than covering it up. Before we finish, we check and verify that the area is clean. Our work follows IICRC S540, the industry standard for trauma and crime scene cleanup.
What our trauma cleanup includes:
Containment and full protective equipment
Removal of affected flooring and materials
Cleaning and hospital-grade disinfection
Odour treatment at the source
Regulated biohazard waste disposal
Available 24/7 Every Single Day
Crime Scene Cleaners in Calgary Who Work With Families and Landlords
The people who call us have usually never faced anything like this: a parent, an adult child, an executor settling an estate, a roommate or a business owner. We work in houses, apartments, condos and workplaces across Calgary, Airdrie, Chestermere, Cochrane and Rocky View County. You can call us yourself, or a property manager, insurer or police victim services advocate who is already supporting you can make the call. We are glad to coordinate with any of them, so you are not repeating difficult details to several people.
Landlords and property managers face their own questions after a death or violent incident in a rental, condo or commercial unit: neighbouring units, odour in shared hallways, owners to notify and a timeline for getting the space safely back in use. We contain the affected unit, keep the work low-key for other residents and document each step for owners, boards and insurers. Landlords also call us about former drug labs, which our drug lab and meth decontamination service handles.
Unattended deaths are often the hardest calls for families. When someone lives alone, days can pass before anyone knows, and by then odour may have moved into flooring and drywall, into the ductwork of a forced-air home, or into the shared hallways of an apartment building. We work through it room by room and keep the family informed. Our guide for families on cleanup after an unattended death explains what to expect, step by step.
People we work with on trauma cleanup in Calgary:
Families and executors after the loss of a loved one
Landlords and property managers with rentals, condos and apartments
Businesses and building owners after an incident on site
Police victim services advocates supporting a family
Insurance adjusters who need clear, itemized documentation
What Happens When You Call for Crime Scene Cleanup
There is no script for this call. Tell us what happened and where, and we will gently ask the rest. Cleanup starts once police have released the scene, and we are on site in under 90 minutes on most Calgary calls. We arrive discreetly, and a project manager speaks with you privately before any work begins.
What our trauma cleanup crew does:
A quiet walkthrough with you, or on your behalf, before work begins
The affected room sealed off so nothing spreads to the rest of the home
Personal belongings sorted with care and set aside for the family
Contaminated flooring, drywall and fixtures removed for proper disposal
Disinfection, odour treatment and a final check before the space is returned
Trauma and crime scene jobs are led by a project manager with IICRC Trauma and Crime Scene Technician (TCST) certification, supported by our Health & Safety officer and COR safety program. We also teach a continuing education course on trauma, grow-op and meth lab cleanup for Alberta insurance and property professionals.
Related Biohazard Services & Guides
Trauma scenes sometimes overlap with other hazards. Our biohazard cleanup in Calgary team also handles sewage, needles and sharps, and vandalism, and we offer drug lab decontamination and hoarding cleanup. The guides below explain when professional biohazard cleanup is needed and what families can expect after an unattended death.
Helpful guides
- When biohazard cleanup is required
- After an unattended death: a guide for families
- How to file a home insurance claim
Frequently Asked Questions – Crime Scene & Trauma Cleanup in Calgary
Who cleans up a crime scene in Calgary after the police leave?
Not the police. Once officers and the medical examiner have finished, the scene is released back to the owner, and arranging the cleanup is up to the family, landlord or business. Many people only learn this in the moment. You can call our 24/7 line at 1-888-272-9543 yourself, or ask your insurer, property manager or victim services advocate to contact us on your behalf.
Does insurance cover crime scene and trauma cleanup?
Often, at least in part. Homeowner policies often cover trauma and crime scene cleanup, but what is included depends on your policy, so check with your insurer before work begins. We work directly with adjusters and provide photos and an itemized estimate. For families of homicide victims, the Government of Alberta’s funeral expense and grief counselling support lists crime scene clean-up as an eligible expense and asks families to contact the program directly about it.
How long does trauma scene cleanup take?
It depends on how large the affected area is and how far contamination has travelled into flooring and walls. A small, contained scene is often finished within a few days, sometimes sooner. An unattended death or a scene that needs flooring, drywall or subfloor removed can take longer, and repairs follow after that. Your project manager gives you a clear timeline after the walkthrough and keeps you updated without asking you to come back to the property.
Can I clean up after a death or injury at home myself?
We gently recommend that you don’t. Blood and bodily fluids can carry infections that are hard to judge without training, household cleaners do not reliably disinfect carpet, drywall or wood, and affected materials have to be disposed of as regulated waste. There is also the emotional weight of doing it yourself. Our guide on when to call professionals for biohazard cleanup explains where the risks are.
Will neighbours know why you are there?
We arrive discreetly and keep the work as quiet and contained as we can. We keep the details of the job private, and we can plan timing around a building’s schedule when that helps. In condos and apartments, we work with the property manager on access, elevator use and shared hallways, so other residents are disturbed as little as possible and the family’s privacy is respected throughout.
Do you also handle hoarding, drug labs and other biohazard cleanup?
Yes. Trauma scenes sometimes overlap with other hazards, such as heavy clutter, needles or residue from drug use. One of our project managers is certified in methamphetamine and fentanyl decontamination, and our crews remove sharps and other biohazards safely. When clutter is part of the situation, our hoarding cleanup in Calgary works at a pace the family can manage, alongside the trauma cleanup.
DKI Calgary Offers Premier Property Restoration Services Across Calgary and Southern Alberta
At DKI Calgary, formerly known as Rocky Cross Construction, we know that dealing with property damage is overwhelming—that’s why our franchisees are ready to respond 24/7, every day of the year. With over 30 years of industry experience and IICRC-certified experts, we bring the knowledge, speed, and care needed to restore your home or business efficiently. From the moment you call, a dedicated Project Manager will guide you through the process, keeping you informed every step of the way. Our team is committed to delivering high-quality results while providing the compassion and support you need to get back on your feet as quickly as possible. We're here for all homeowners across Calgary and Southern Alberta.
Quick Mobilization
24/7 emergency restoration and board-up services available 365 days a year.
Expertise
Fully trained and certified IICRC staff and more than 30 years of industry experience.
Strong Communication
A project Manager assigned to your claim from start to finish, updating you throughout the process.
Quality Assurance
Making sure you are happy with the final result of the work done and standing behind the work we do.
Compassionate Team
We understand how hard the situation is and our team will do what we can to get you back to normal sooner.
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24/7 Emergency Line
1-888-272-9543