Services
Hail Damage Repair in Calgary
Hail damage repair in Calgary for roofs, siding, windows and eavestroughs, from emergency tarping to the last shingle. Our HAAG-certified estimators document the damage for your insurance claim, and our own crews complete the repairs.
Hail Damage Restoration for Calgary Roofs, Siding and Windows
Hail does most of its damage where you can’t see it from the ground. On an asphalt roof, a hit can knock granules loose, bruise the shingle underneath or crack its mat, and that shingle will shed water poorly long before it looks worn out. Hail also dents metal roof vents and flashing, cracks plastic skylight domes and can punch straight through older, brittle shingles. A close inspection of every slope is the only reliable way to know what you’re dealing with.
Below the roofline, hail cracks and holes vinyl siding, chips stucco and dents metal trim, eavestroughs and downspouts. Windows can crack or shatter, and screens tear. Stained fences and decks show bright spatter marks where hail stripped the finish. We repair all of it on one file, but not vehicles: hail damage to your car is a separate claim under your auto policy. Our guide to what to do after hail damage to your Calgary home covers the first checks to make.
Hail damage we repair across Calgary:
Roof repairs and full roof replacements
Skylight, vent and flashing replacement
Vinyl siding, stucco and trim repairs
Window glass, frames and screens
Eavestroughs, fences, decks and exterior finishes
Repair or Replace? How Hail Damage Decisions Get Made
Not every hit means a new roof. The decision usually comes down to whether the damage is functional or cosmetic, how many impacts each slope took, and the age and condition of the roof before the storm. A few bruised shingles on one slope can often be repaired. Widespread fractures across several slopes usually point to replacement. Older shingles also turn brittle, which can make spot repairs impractical. Your insurer makes the final call, based on the evidence in front of it.
Matching is the other big question. Shingle lines and siding colours get discontinued, and a new patch beside faded original material can stand out. How a policy handles matching varies, so ask your insurer. Our HAAG-certified estimators photograph and measure the damage on every slope and elevation, and our Level 3 Xactimate estimator checks that the scope reflects what we found. If your roof is being replaced, ask about impact-resistant shingles, since some insurers offer a discount.
What usually decides repair or replacement:
Functional damage versus cosmetic dents
Number of hits on each roof slope
Roof age and condition before the storm
Whether matching materials are still available
Your policy wording and deductible
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Hail Damage in Calgary: What Hail Alley Means for Your Home
Calgary sits in Alberta’s hail alley, where summer storms build quickly along the foothills, sometimes out of clear skies in a single afternoon. Most hail here falls between June and early September, often in the afternoon or evening. Because one season can bring several storms, dating your damage accurately matters for the claim. Our Calgary hail season by the numbers report puts a typical season in context.
When the August 5, 2024 hailstorm hit, DKI Calgary took on roughly 100 new claim assignments a day for several weeks. We reinforced our team with trained drone operators, mapped the affected areas and used AI-assisted reporting, completing more than 2,000 exterior hail inspections. Inspection reports reached insurers before the weather turned. Read the full case study on our August 2024 hailstorm response.
Hail damage doesn’t always show up right away. A cracked skylight or fractured shingle may hold through the first rain, then leak during a heavy downpour or when chinook meltwater runs across the roof in winter. Watch for ceiling stains, damp attic insulation or drips near light fixtures. In Calgary, getting the exterior sealed before the snow arrives matters most, and interior repairs can follow once everything is dry.
Hail damage we see most often in Calgary homes:
Bare spots on shingles where granules were knocked away
Holes punched through vinyl siding on the storm-facing side
Chipped and cracked stucco on infills and newer builds
Cracked skylights that leak during the next rainstorm
Paint and stain stripped from fences and decks
How a Hail Damage Insurance Claim Works With DKI Calgary
Most hail repairs in Calgary go through a home insurance claim, and the order matters. Report the damage to your insurer promptly, keep the claim number and stop any active leaks first; our 24/7 emergency restoration crews can tarp openings at any hour. From there, the claim depends on good evidence: clear photos, measured impacts and a scope your adjuster can check.
A typical hail claim with us:
Emergency tarping over punctured roofs, cracked skylights and broken windows
Drone and roof inspection by our HAAG-certified estimators, slope by slope
Photo report and Xactimate estimate sent directly to your adjuster
Adjuster confirms the approved scope, including repair or replacement decisions
Our crews complete roofing, siding and windows, then any interior repairs
Keep your own record too: the storm date, ground-level photos and any hailstones you saved beside a coin for scale. Our step-by-step guide on how to file a hail damage insurance claim in Calgary walks through each stage of the claim.
Related Hail, Storm and Insurance Resources
Hail is one part of the storm damage we handle. If wind lifted shingles, a tree came down or a downburst flattened your fence, our storm, wind and hail damage restoration page covers the wider service. The guides below explain insurance coverage, the claims process and what to watch for in the weeks after a storm.
Helpful guides
- What to do after hail damage
- How to file a hail damage claim
- Calgary hail season by the numbers
- Case study: drone roof inspections after the 2024 hailstorm
- Wind damage after a chinook
Frequently Asked Questions – Hail Damage Repair in Calgary
Should I repair or replace my roof after hail damage?
It depends on how many shingles are functionally damaged, how widely the hits are spread across each slope, and the roof’s age and condition before the storm. Scattered damage on one slope can often be repaired, while fractures across most slopes usually mean replacement. Your insurer decides what the claim covers, based on the inspection. Our HAAG-certified estimators give your adjuster measured, photographed evidence so the decision rests on facts rather than guesswork.
Can hail damage cause leaks inside my house?
Yes. A cracked skylight, a punctured shingle or a split window frame can let water in during the next rain, and the first sign is often a ceiling stain or damp attic insulation weeks after the storm. Report it to your insurer as part of the same hail claim where you can. If water has reached drywall or insulation, our team handles water damage restoration before mould has a chance to start.
What will I pay out of pocket on a hail damage insurance claim?
On an approved claim, your main cost is usually the deductible, but it depends on your policy. Some Alberta policies carry a separate or higher deductible for hail and wind, and some limit coverage for cosmetic damage, such as dents that don’t affect how a material performs. Upgrades you choose, like a different siding style, are normally your own cost. Read your declarations page or ask your insurer before work starts.
Can you inspect my roof for hail damage without climbing on it?
Yes. We use drones to photograph roofs in detail, which avoids walking on steep, wet or fragile shingles and gives your adjuster clear images of every slope. Drones helped us complete more than 2,000 exterior hail inspections after the August 2024 storm. Ask us whether a drone inspection makes sense for your roof. Our HAAG-certified estimators review the images and check siding, windows and metal trim from the ground. To book an inspection, report a claim to DKI Calgary.
How long does hail damage repair take in Calgary?
A small repair is often a short job once it’s approved. Most of the time goes into what comes first: the inspection, the adjuster’s review and ordering materials. After a large storm, demand for roofers and materials across the city can stretch timelines, so getting inspected early helps. We tarp anything open right away, aim to finish exterior work before winter, and complete interior repairs once the structure is dry.
Should I sign with a contractor who knocks on my door after a hailstorm?
Take your time before signing. After large Calgary hailstorms, crews from out of town often go door to door, and they can be hard to reach later if a repair fails. Ask for a local office address, check the company’s BBB rating, get a written estimate and avoid large deposits. Tell your insurer before you sign. DKI Calgary has served the area since 1981 and has held a BBB A+ rating since January 2009.
DKI Calgary Offers Premier Property Restoration Services Across Calgary and Southern Alberta
At DKI Calgary, formerly known as Rocky Cross Construction, we know that dealing with property damage is overwhelming—that’s why our franchisees are ready to respond 24/7, every day of the year. With over 30 years of industry experience and IICRC-certified experts, we bring the knowledge, speed, and care needed to restore your home or business efficiently. From the moment you call, a dedicated Project Manager will guide you through the process, keeping you informed every step of the way. Our team is committed to delivering high-quality results while providing the compassion and support you need to get back on your feet as quickly as possible. We're here for all homeowners across Calgary and Southern Alberta.
Quick Mobilization
24/7 emergency restoration and board-up services available 365 days a year.
Expertise
Fully trained and certified IICRC staff and more than 30 years of industry experience.
Strong Communication
A project Manager assigned to your claim from start to finish, updating you throughout the process.
Quality Assurance
Making sure you are happy with the final result of the work done and standing behind the work we do.
Compassionate Team
We understand how hard the situation is and our team will do what we can to get you back to normal sooner.
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