About Us
DKI Calgary (formerly DKI Rocky Cross Construction (North)) has been proudly serving Calgary and the southern Alberta area since 1981.
At DKI Calgary, We’re Always There For You.
As one of the largest disaster restoration contractors in the province, our award-winning team provides 24/7 comprehensive emergency response for residential, commercial, and industrial properties.
At DKI Calgary, we understand that our customers expect and deserve transparency, respect, and empathy. Our dedicated team of Project Managers, administrative support staff and skilled tradespeople are committed to eliminating uncertainty from the restoration experience. We guide clients through the claim process, offering clear, open communication to help them navigate through the restoration.
As a leading force in the restoration industry, DKI Calgary is continuously evolving and improving to ensure quick, effective disaster response that takes you from DISASTER TO DONE… WHEN YOU NEED US MOST!
At DKI Calgary we prioritize Continuing Education, ensuring our team is well-versed in the latest techniques and technologies, allowing us to excel in every job. We believe that educated, well-trained, satisfied employees are crucial for customer satisfaction.
Since January 2009, DKI Calgary has held BBB Accreditation at an A+ rating, demonstrating our commitment to excellence. Our team includes HAAG Certified estimators for roofing claims, ensuring accurate inspections and credible reporting. We’re also long-standing members of reputable associations such as the Restoration Industry Association (RIA), Institute of Inspection, Cleaning and Restoration Certification (IICRC), and the Canadian Healthcare Engineering Society (CHES).
DKI Calgary is proudly Canadian and locally owned & operated.
“When disaster strikes, DKI Calgary is the name homeowners and businesses trust to restore what matters most.”
Lory Perizzolo
Owner & President
Available 24/7 Every Single Day
Transparency
At DKI Calgary, we believe honest, clear communication is what builds trust during uncertain times. That’s why we keep you informed at every stage of the restoration process, so there are no surprises, just support.
Commitment
We understand that behind every damaged property is a family or business facing real hardship. Our team approaches every situation with compassion, treating your home and your experience with the respect it deserves.
Empathy
From a tree falling on your roof, to hail damaging your siding, when a storm causes damage to your property your safety can also be at risk. The experts at DKI Canada will eliminate any hazards and get your property restored sooner.
National Leader in Property Restoration
In DKI Calgary’s nearly 30 years of operation, we have built, and maintained, a reputation based on quality, integrity, and outstanding service. We are comprised of the largest number of trained, and certified, 24/7 emergency response technicians in Canada. All our locations are full-service centers capable of servicing all aspects of the claim quickly and effectively.
Years of Experience
Homes Restored
Restoration Experts
Meet Our Team of Experts
Serving our Customers –24/7, 365 days a year – Ourteam are experts in property restoration.
Executive Leadership
Lory Perizzolo
President & CEO
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Lory spent the past 5 years as COO with RCCN before taking the reigns as President & CEO in June 2024. Lory has over 25 years of insurance claims and restoration industry experience, starting as a Telephone, then Field Adjuster and advancing to regional and national senior management roles with insurance companies. Lory joined DKI Canada in 2016 and made significant steps in advancing the Canadian network to better serve the insurance industry and their customers. His focus on team building, core values, and customer service has been a driving force behind the growth and success of the organization and carries on Alan’s vision of providing his team with the tools and resources needed to perform at the highest level to ensure customers receive the highest level of service possible.
Contact Lory at: lory.perizzolo@rccn.dki.ca
Shawn Campbell, CPA, CA
VP Finance
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Shawn joined the RCC North DKI team as Vice President Finance in 2023. Born and raised in Alberta, Shawn received his CA designation in 2005 and brings a wealth of diverse accounting experience obtained in both public and private company settings. Shawn oversees our Finance and Administrative teams and is responsible for all corporate accounting, financial reporting, systems strategy, and enterprise risk management.
Contact Shawn at: shawn.campbell@rccn.dki.ca
Alan Welton
Strategic Advisor
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Alan was the founder and principal shareholder of Rocky Cross Construction (North) since it was formed in 2001 until recently selling his interest to Lory. Before that he spent many years in the disaster restoration industry as an Estimator, Project Manager, Large Loss Manager and numerous other roles. One of Alan’s key strengths has been in identifying top talent with the skills necessary to serve our customer and bringing them into our business. His management philosophy has been to give his Team the training and tools they need to do their job and then let them do it. Alan now works in a Senior Consulting capacity to the Group of Companies.
Contact Alan at: alan.welton@rccn.dki.ca
Dan Murray
Strategic Business Advisor
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Dan is a career Disaster Restoration and Remediation professional and has been a Certified Restorer since 1993. For 10 years, he was a franchisor, and for 15 years, he was a Business Coach & Trainer in the disaster restoration industry. Dan now works exclusively with the RCCN Group of companies as our Strategic Business Advisor.
He oversees strategic planning and evaluates how operations, financial, training and marketing methods can be enhanced. Dan mentors the high-quality leadership Team of the RCCN Group while helping us improve, grow and deliver outstanding customer service.
Contact Dan at: dan.murray@rccn.dki.ca
Project Managers
Dwayne Harpell
Project Manager
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Dwayne is one of the original staff to join RCC North DKI. He has spent his career in the water damage and disaster restoration industry serving customers with just about any type of insurance claim loss. Dwayne has numerous training certifications with the IICRC and recently successfully completed the Canadian Healthcare Construction Course with C.H.E.S. (Canadian Healthcare Engineering Society) to ensure we are up to date with serving the Healthcare Industry with insurance claims and environmental remediation work.
Contact Dwayne at: dwayne.harpell@rccn.dki.ca
Riley Haugen
Project Manager
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Born and raised in Calgary, Riley began his career in the construction industry in 2010 before transitioning to the restoration field with DKI Calgary in 2019. With extensive hands-on experience, he is passionate about advancing his career and delivering exceptional restoration services.
Riley started as an assistant, progressed to a technician, and most recently stepped into the role of Project Manager. He holds several IICRC certifications, including WRT, FSRT, AMRT, and TCST, as well as certifications in methamphetamine and fentanyl decontamination and asbestos remediation.
He is excited to continue supporting his community in his role and putting his expertise to work.
Contact Riley at: Riley.Haugen@rccn.dki.ca
Ellis Bueno
Project Manager
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Ellis has been in the restoration and construction industry for 10 years. He started his career working as a laborer/technician and has had various experiences in production before becoming a Project manager in 2017. Ellis has an educational background in construction management. He has a bachelor’s degree of arts and a Post Graduate degree in Construction management. Ellis mostly gained his experience and developed his network in Toronto, Ontario before he moved to Calgary in 2022. He has experience dealing with Insurance carrier claims and Property Management work. Ellis is looking forward to building his network in Calgary on the DKI RCCN team.
Contact Ellis at: ellis.bueno@rccn.dki.ca
Cameron Wight
Project Manager
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With over 30 years of experience in the construction industry, including a decade in restoration, Cam brings a wealth of expertise to our team. He is well-equipped to handle all types of losses, whether commercial, residential, or multi-family, with a meticulous attention to detail. Cam began his career as a custom cabinet maker and interior finishing carpenter, and he continues to enjoy woodworking in his home shop. After becoming a certified home inspector, he spent 12 years building custom homes from start to finish for his own start-up company. Cam has further expanded his knowledge in restoration by earning certifications in mold inspection, asbestos abatement, and his IICRC WRT certificate.
Contact Cam at: Cameron.Wight@rccn.dki.ca
Werner Atkinson
Project Manager
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Werner has been immersed in the restoration industry since 2006, having grown up around it from a young age. In 2017, Werner officially began his career as a general laborer and water technician. Over the years, he has taken on a variety of roles, including water technician, abatement technician, trauma technician, and estimator, gaining hands-on experience in all aspects of the field.
With a strong belief that effective management starts with a solid understanding of day-to-day operations, Werner focused on building a well-rounded foundation before stepping into leadership. In 2021, he transitioned into the role of Project Manager, where he has since led numerous large-scale commercial and residential fire and water loss projects.
Werner is passionate about supporting families during some of their most challenging times and is eager to bring his experience, empathy, and commitment to excellence to the DKI team.
Juan Rojas
Project Manager
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Juan Camilo Rojas has been a dedicated professional in the restoration industry for the past 6 years, gaining invaluable hands-on experience. Throughout his career, he has developed a strong passion for delivering high-quality restoration services and ensuring client satisfaction.
In addition to his expertise in the restoration field, Juan Camilo holds a College Diploma in Health Information Management, offering a unique combination of technical knowledge and industry insight that enhances his approach to restoration projects.
Juan Camilo is certified by the IICRC, holding Master Certifications in Water, Fire & Smoke, and Textile Restoration. These certifications demonstrate his expertise and proficiency in managing and resolving a wide range of restoration challenges.
Commercial and Complex Team
Adam Bell
Senior Project Manager; Commercial & Complex Restorations
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Adam started in the construction industry in 1999 in new home construction and in 2009 he became a General Contractor in his own company. Adam has a great deal of experience in custom builds, multi family and single family home construction and has worked for a variety of well known home builders. Adam also successfully completed, for various commercial and industrial contractors, complex projects including commercial strip malls, office fit-ups and industrial projects such as schools, hospitals and warehouses. Adam began his restoration career in 2018 and became a Commercial and Complex Claims Project Manager in 2021.
Contact Adam at: adam.bell@rccn.dki.ca
Juan Garcia
Commercial &
Complex Restorations
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Juan began working in the industry in 2009, starting as a laborer for a few years. In 2011 he started a family business together with his father, throughout which he gained experience on numerous projects in the restoration industry as a general contractor, fulfilling projects for many happy customers. In 2016 Juan advanced to working in-house as a multi-skilled trade within restoration and became involved in the restoration of multiple properties. His experience as a drywaller by trade was invaluable in his success in this role. In 2019 Juan jumped at the opportunity to advance his career to work as a Site Supervisor within a large loss division in Restoraton and spent the next 4 years honing his skills in this position, overseeing many commercial and residential fire and water losses. At the end of 2023, Juan moved into his current role as Project Manager and has been managing a wide variety of claims from single homes and multi-unit complexes to commercial buildings. Juan holds his WRT and FSRT within the IICRC and also maintains his WHIMIS & Leadership for Safety Excellence (LSE) through the Alberta Construction Safety Association.
Colin Mcmullen
Project Manager
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Colin became a Project Manager for our Fast-Track Claims Team in 2021. He has been in the restoration industry for over 10 years and started as a technician and then rose to be an Emergency Supervisor. In 2018 Colin became our First Responder. He has overseen many large commercial and residential Fire and Water losses. Colin has achieved many IICRC credentials with a Master’s distinction in Water, Fire & Smoke, Textile Cleaner, & Applied Structural Drying.
Contact Coiln at: colin.mcmullen@rccn.dki.ca
Operations
Lee Murray
Manager of Project Service Delivery
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Since joining RCCN in 2018 Lee has held various positions with the company; Production Coordinator, Quality Control, and Production Manager. His current position is Manager of Project Service Delivery. Lee moved to Calgary in 2013 and started in the construction industry to help with the catastrophic flood restoration work. He has completed industry courses through the IICRC and CHES (Canadian Healthcare Engineering Society), etc.. Lee has extensive experience overseeing and managing teams and has successfully coordinated countless Residential and Commercial customer projects. He prides himself on his customer service delivery. His main goal in heading up our team of Project Managers, Administrative and Emergency staff is to ensure we fulfill our promise of “Disaster To Done…When You Need Us Most!”
Contact Lee at: lee.murray@rccn.dki.ca
Jason Porter
Manager of Group Infrastructure & IT
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Jason joined RCCN in 2007 as a coordinator within our production department before being promoted to production manager shortly after. Most recently Jason has expanded his responsibilities to manage and deliver on our companies Infrastructure & IT needs including ensuring delivery of service for all of our fleet, building, supply and equipment needs. He also manages all of our IT & network requirements, and our supply chain network, staff training & development and is responsible for our Environmental & Social Governance initiatives.
Contact Jason at: jason.porter@rccn.dki.ca
Rick Vaisman
Health & Safety Officer
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Rick is our resident Health & Safety Expert. His skills include Risk assessments, critical task application, ensuring our COR requirements are met, streamlining site safety processes and ensuring compliance with workplace safety for our employees, and customers that allows us to deliver excellent service, safely.
Contact Rick at: safety@rccn.dki.ca
Business Development
Julie Visser
Business Development
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Julie was born & raised in the outskirts of Montreal, in a bilingual household speaking French & English. Her career in the medical products & pharmaceutical industry took her to Toronto for 4 years, then back to Quebec for one year before relocating to Calgary in 2007 – “for one year” – after falling in love with the mountains, and falling into the insurance industry, she enjoyed a 13 year career in various Business Development & Marketing capacities with Rogers Insurance, now renamed Acera Insurance, before moving over to restoration in 2019. Community involvement is another important component to her life with Calgary being such an amazing city, Julie is a member of the Rotary Club of Calgary downtown where she served on the Board for 3 years, and enjoys supporting various initiatives in our community.
Contact Julie at: julie.visser@rccn.dki.ca
Rene Paredes
Business Development Manager
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Born in Venezuela, Rene Paredes grew up in Miami and Montreal before finally laying down roots in Calgary. Calgary is also home because Rene is about to begin his 14th season as the placekicker for the Stampeders.
For 10 consecutive years, Rene has been nominated by his peers as team captain. He has played in five Grey Cups, winning two of them. He is a six-time CFL All-Star and was named the 2013 Special Teams Player of the Year.
Rene strives for excellence not only on the field but also in his community. Before every home game, he visits the Alberta Children’s Hospital, spending time with patients through arts and crafts or games. He is also an active volunteer, participating in numerous charity events throughout Calgary.
Rene hopes to bring his team mentality and growth mindset to DKI, fostering and building strong client relationships.
Contact Rene at: Rene.Paredes@rccn.dki.ca
Admin
Krystal Molnar
Estimator & Quality Assurance Officer
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Krystal joined our team in 2015 and started in the Restoration Industry in 2009. She started in various administrative roles including compliance, estimating, project management assisting, and project management over the years. Krystal holds her Level 3 Xactimate mastery certification and is instrumental in ensuring accurate adherence to client estimating and compliance requirements. Krystal is also responsible for overseeing our client performance goals and requirements, file integrity and quality.
Contact Krystal at: krystal.molnar@rccn.dki.ca
Community Involvement
We are deeply committed to enriching the communities we are a part of. Our journey extends beyond property restoration — it’s about making a tangible impact in our community. Through various charitable initiatives, DKI Calgary has dedicated itself to fostering education, promoting environmental sustainability, and supporting community development.
From supporting families in need in our communities to participating in environmental conservation efforts, our mission is to drive positive change. We proudly collaborate with local and national organizations to address pressing social needs, believing that together, we can build a brighter, more sustainable future. Some of our initiatives include:
Ronald McDonald House Charities Canada:
Our shared commitment to ensuring families have a place to call home made it a natural fit for DKI Canada to partner with RMHC Canada through DKI’s Bringing Families Home campaign. Since 2021, DKI Calgary has raised over $150,000 for RMHC Canada.
OneTreePlanted:
With every property restoration you entrust to us at DKI Calgary you’re contributing to reforestation efforts in regions of Alberta that have been impacted by deforestation, wildfires and other ecological challenges. Since partnering with One Tree Planted back in August 2023, we have planted 1500 trees in Alberta and counting!
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1-888-272-9543